I. Coca-Cola Ltd.’s Collection and Use of Personal Information
A. Personal Information
We will collect personal information about you, such as your name, postal address, telephone and mobile numbers, email address(es) when you provide them to us while on this Site when you create a membership account, enter a sweepstakes, sign up for newsletters, participate in a survey, contact customer service, or otherwise interact with this Site with a view to participating actively in our programs and/or promotions. We Your personal information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions and for administrative purposes such as conducting contests, including processing prizing.
B. Demographic Information
We may also collect demographic data, such as your date of birth, gender and postal code. Demographic data may be used to tailor your experience at this Site, such as showing you content including special events and advertising that you might be interested in, and displaying the content according to your postal code.
On occasion, aggregate information that does not identify any particular user may be compiled and shared with subsidiaries and affiliates of our parent company, The Coca-Cola Company, strategic partners, merchants and advertisers.
C. Passive Collection of Non-Personal Information
This Site often requires the use of encrypted or non-encrypted cookies. Cookies are data that a web server transfers to an individual's computer for recordkeeping purposes. Cookies are an industry standard used by most web sites, and help facilitate users' ongoing access to and use of a particular web site, for example by providing information used to deliver content specific to your interests and for other purposes, such as security and other account administrative functions, and which may track personal identifying information.
The Site may use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Site usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.
We also collect "referrers" information, IP addresses and various environmental variables.
This information is collected for our internal use such as to enhance web site security, to detect broad demographic trends, to assist us in providing content tailored to your interests, and to otherwise enhance your experience on this Site. This information may also be shared with third parties on an aggregate basis, where personally identifying information is removed and information is combined.
II. Disclosure of Information to Third Parties
We may share personal information, including information that you provide on the Site, with our parent company, The Coca-Cola Company, which is headquartered in the United States, and with third parties as described below for the purposes described in Sections I and II. You should also be aware that this means that we may transfer personal information to our third party service providers based in the USA, or to our US parent company, The Coca-Cola Company. We may also transfer aggregated information to Affiliated Entities in other countries.
A. Affiliated Entities
You may access a list of certain Affiliated Entities at: http://www2.coca-cola.com/investors/form_10K_2005.html.
B. Strategic Partners
From time to time we may enter into a special relationship with another company that is not owned by or affiliated with us to provide additional features on this Site. These special relationships may include business partners, sponsors, and co-branded sites (referred to here as "co-branded pages"). Any information, including personal information that you provide on one of these co-branded pages will be shared with these third party partners. By participating in activities or providing your information on these co-branded pages, you also consent to our providing your personal information to those third parties. Since these third parties will use your personal information in accordance with their own privacy practices, you should check their web sites for information regarding their privacy policies.
C. Service Providers
We may use third party service providers to help us operate our business and this site or administer activities on our behalf, such as sending emails, order fulfillment and sweepstakes administration. We may share your information with these third parties for those limited purposes. For instance, if you participate in a sweepstakes, game, or loyalty program resulting in a prize or award, we will share personal information about you to our games and merchandise fulfillment and management agencies.
D. Other Disclosures
Personal information of any individual user may be shared with third party companies outside the Company (i) as permitted by law, (ii) in the event of a transfer of ownership, assets or a bankruptcy of the Company (iii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process, or (iv) to protect the interests or safety of the Company or other visitors to this Site.
E. User Generated Content Functions
This Site may enable users to submit their own content in promotions and other functions. Please remember that any information you disclose in connection with a submission becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information in a submission. We cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy and safety and is not responsible for the results of such postings.
F. Sweepstakes, Contests, Etc.
We may operate sweepstakes, contests, raffles and similar promotions through the Site that may require online registration. We typically ask you for certain personal information when you enter and, if applicable, win a sweepstakes, contest, raffle or similar promotion. We may share this personal information with third parties sponsors of such sweepstakes, contests, raffles and promotions (irrespective of whether it is hosted by us), or otherwise in accordance with the rules applicable to such sweepstakes, contest, raffle or promotion. You should carefully review the rules of each sweepstakes, contest, raffle and promotion in which you participate through the Site, as they may contain additional important information about our or a sponsor’s use of your personal information. To the extent that the terms and conditions of such rules concerning the treatment of your personal information conflict with this Policy, the terms and conditions of such rules shall control.
III. LINKS AND THIRD PARTIES' PRIVACY PRACTICES
This Site has security measures in place to help protect against the loss, misuse and alteration of the personal information under its control. We employ security measures consistent with standard industry practice to help protect against public access to personal information and account activity information collected on and used by us on this Site. For instance, access to our databases with personal information is logged for security purposes and access is limited to key personnel. Certain specific activities are protected using a secure communications encryption technology. Personal information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.
Opting-In to Receive Further Information from Us
If you choose to receive further information about our promotions, products or other programs by checking a consent box either on the Site or in an e-mail we will send you such information. We may also track which parts of the Site are of interest to you and occasionally send you advertising/promotional material from some of our advertising and strategic partners. We may also use your personal information for internal business purposes, such as optimizing Site experiences and analyzing and managing our businesses. You may opt-in to receive certain future information or communications (see the Opt-In/Choice section below).
This Site may provide you with the opportunity to opt-in to receive marketing communications from us. If you do not opt-in, we will not send you its promotional offers. However, regardless of your opt-in preferences, we may still at times need to send program emails for administrative reasons. If you opt into receive communications and then change your election, your opt-out preference may not be effective in certain instances where you agreed to receive brand-specific communications.
We give you convenient methods for removing your information from our database so as not to receive future communications or to close your account:
or you may send mail to the following postal address:
Website Customer Care
Suite 100, 42 Overlea Boulevard
Toronto, Ontario, M2H 3B8
This site gives you several options for reviewing, correcting, updating or otherwise modifying information you have previously provided:
Website Customer Care
Suite 100, 42 Overlea Boulevard
Toronto, Ontario, M2H 3B8
Please note, changes may not be effective immediately. In each event, you must clearly indicate the information that you wish to have changed, or clearly indicate that you wish to have your personal information removed from our database. We will endeavor to comply with your request as soon as reasonably possible. Note that despite any request for removal of or change to personal information, we may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. We also reserve the right, from time to time, to re-contact former users of the site for important administrative purposes. Finally, we are not responsible for informing third parties (including without limitation our third party service providers or strategic partners) with whom we have already shared your personal information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
We reserve the right to make changes in this Policy. In the event that we make a material change to this Policy, it will be posted here and we may send you an e-mail regarding the change. We encourage you to check this page regularly since your continued use of this site following any changes to this Policy will be deemed to constitute your acceptance of such change.
VII. CONTACTING US:
If you have any questions about this Policy or the practices of this Site, you may contact:
Website Customer Care
Suite 100, 42 Overlea Boulevard
Toronto, Ontario, M2H 3B8
Telephone # 800-438-2653
1. Overview of the iCoke Program
Expiration of iCoke Points
If your iCoke Points account is inactive for a period of 90 consecutive calendar days, your iCoke Points will expire. This means that if you do not enter PINs to earn iCoke Points or if you do not spend any of the iCoke Points you have in your iCoke Points account for a period of 90 consecutive calendar days, all iCoke Points in your iCoke Point account will expire without further notice.
In order to be eligible to participate in the Program you must register to be an iCoke member and have an iCoke Points™ account. iCoke membership is open to individual legal residents of Canada, except (i) the employees, officers, directors, representatives and agents of Coca-Cola, authorized bottlers or distributors of Coca-Cola products, its and their respective advertising and promotion agencies, or any of the respective affiliates, related entities, successors or assigns; (ii) employees of any reuse or recycling depot; or (iii) persons domiciled with any of the above. The Program is offered to individuals only. Corporations, associations, schools or other groups may not participate in the Program.
You may only register one iCoke membership and have one iCoke Points™ account. If we discover that you have attempted to register more than one as an iCoke membership account or iCoke Points™ account all of your iCoke Points™ accounts and iCoke memberships that are in addition to the first iCoke membership and iCoke Points™ account you registered will be terminated automatically without notice to you. We reserve the right, in our sole discretion, to determine that a household address is only eligible for one iCoke account, and reserve the right to terminate all iCoke accounts that are in excess of one iCoke account registered to the same household address without notice. We also reserve the right which may exercise in our sole discretion to terminate your iCoke membership if you have registered more than one iCoke membership or iCoke Points™ account. You may only register to become an iCoke member with your own personal name, email address and shipping address, which must be verifiable. Addresses containing a P.O. box are not permitted. Upon registration if you indicate that you are under 13 years of age, you will be prompted to print out a parental consent form, which your parent or guardian must complete, sign and fax to 1-888-465-4565. All participants who are under the age of 13 at the time of registration require their parent or legal guardian’s consent in order to register to become iCoke members.
3. Duration, Modification and Termination of the Program
4. Enrolling in the Program
No purchase is required for enrolment. You may enroll in the Program by following the instructions set out at http://www.iCoke.ca to become an iCoke member. You must complete every filed that is required on the “Registration” page. You must provide your name, age, mailing address, phone number, valid email address and you will be required to create a unique username and password.
By registering, you will receive an iCoke Points™ account associated with your unique username and password; a profile will automatically be set up for you. Log in and enter the PINs found on Coca-Cola products on the iCoke home page or in the PIN entry widget found on selected pages of the Site.
5. Termination of iCoke Memberships
6. How To Obtain iCoke PINs
Look under the cap of specially marked 591 ml, and 2L bottles, behind the labels of specially marked Coca-Cola product packages, or behind the stickers of specially marked fountain cups of Coca-Cola®, Diet Coke®, Coke Zero®, or other Coca-Cola products, depending on availability and while supplies last, for a PIN. Each PIN permits you to earn iCoke Points™ and/or to obtain, from time to time selected promotional items or to enter selected contests.
7. Earning iCoke Points™
Additional methods of obtaining PINs or iCoke Points™ may be added at our discretion.
8. Earning iCoke Points™ through the 'Tell a Friend' Program
You may be invited to submit the names and email addresses of friends who are eligible to enrolll in the Program. Each person you refer will receive an email message sent from your e-mail account advertising the Program. We will not collect any personal information about anyone you refer unless that person later enrolls in the Program and becomes an iCoke member. An email message promoting the Program will not be sent to anyone who is already enrolled in the Program, or to anyone who has been referred by another iCoke member within the past 14 days, or who has previously opted-out of receiving emails from us.
9. Verification of PINs
10. iCoke Points™ Account
iCoke Points™ have no monetary value and do not constitute property of an iCoke member and may be revoked by us at any time as set forth herein. iCoke Points™ may not be transferred or assigned, and are not transferable upon death, as part of a domestic relations matter or otherwise by operation of law.
11. Limit on PIN Code Entries
Whether you use the Site or your mobile phone (or any combination of the two methods of PIN entry) to enter PINs , you may only enter up to ten (10) PINs within a seven (7) day period beginning Mondays at 12:01:01 a.m. Eastern Standard Time or Eastern Daylight Saving Time (as applicable) (“Eastern Time”) through till Sunday at 11:59:59 p.m. Eastern Time. If you forget the limit on PIN entries and try to enter more than the 10 (ten) PINs allowed during any given seven (7) day period, your PINs will not be awarded iCoke Points™ and you will have to save them for re-entry during a subsequent seven (7) day period. Any attempts you make to to enter more than 10 PINs within the same seven (7) day period by using multiple or different e-mail addresses, identities, iCoke member registrations and/or logins, or any other methods, will completely void all PIN entries you have attempted ; no iCoke Points™ will be awarded to your iCoke Coin account and the PINs you have entered will be rendered invalid such that they cannot be used during subsequent 7 seven day periods.
12. Accuracy of iCoke Points™ accounts
You are responsible for ensuring the accuracy of your iCoke Points™ account. You are encouraged to check your iCoke Points™ account either on the Site or via your mobile (cell phone and data charges may apply) to ensure that the correct number of iCoke Points™ have been accrued. If you believe that iCoke Points™ were not properly accrued to your iCoke Points™ account, you must notify Coca-Cola through the Customer Care link on the Site so that we can determine if any errors were made.
13. Redeeming iCoke Points™
You may redeem your iCoke Points™ for rewards listed in the “Spend Points” section of the Site. Redemption levels for each reward available for redemption will vary. We reserve the right to modify the redemption reward levels and rewards at any time during the Program. You must comply with all terms, conditions, and restrictions applicable to each reward. When redeeming iCoke Points™ for rewards provided by Coca-Cola partners you must comply with all terms, conditions, and restrictions specified by each Coca-Cola partner. We reserve the right to limit the quantities of certain products which you can purchase through the facilities of this Site. Any redemption requests or orders exceeding the stipulated redemption limit for any reward item available on the Site will not be fulfilled and the iCoke Points™ spent for that order will not be reimbursed to your iCoke Points™ account. You may also use your iCoke Points™ to enter contests and sweepstakes that are offered on the Site. We encourage you to read the official rules we provide in association with every contest or sweepstakes we run.
14. LIMITATION OF LIABILITY
By participating in the Program, you acknowledge that technical processing and transmission of the Site may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. We are not responsible for incorrect or inaccurate transcription of information, for problems related to any of the equipment or programming associated with the Program or utilized by you, for any human or technical error of any kind, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access the Site or online service, or for any other technical or non-technical error or malfunction. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL COCA-COLA LTD., ITS AUTHORIZED BOTTLERS, PROMOTION AGENCIES AND ITS/THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, SUCCESSORS, ASSIGNS, AND SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PROGRAM OR MERCHANDISE, SERVICES OR OTHER REWARDS OFFERED THROUGH THE PROGRAM, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF WE IMPROPERLY DENY YOU ANY iCoke Points™, LIABILITY WILL BE LIMITED TO THE EQUIVALENT AMOUNT OF iCoke Points™. BY PARTICIPATING IN THE PROGRAM, YOU WAIVE ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM. Coca-Cola Ltd., its officers, directors, employees, shareholders, promotion agencies, agents, successors, assigns, and service providers, are not responsible for any products or services offered on the partner websites. TO THE FULLEST EXTENT ALLOWABLE BY LAW, COCA-COLA LTD. AND ITS PROMOTION AGENCIES SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS AND/OR SERVICES OFFERED ON ANY PARTNER WEBSITE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. Some provinces do not allow limitations on implied warranties, so the above limitation may not apply to you. You agree to rely solely on the manufacturer's warranties, if any, for any products redeemed through this Program.
15. Errors, Inaccuracies or Omissions
We make every effort to ensure that the content on this Site is complete and current. However, we do not guarantee that the information contained on this Site will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. We reserve the right to correct any error, inaccuracy or omission or to change or update the content without prior notice to you. Further, we are not responsible for monitoring your iCoke Points™ account. You have the sole responsibility to ensure the accuracy of the number of iCoke Points™ in your account, and to verify that all other information in connection with your iCoke Points™ account is accurate. Should you believe there to be any inaccuracies, errors or omissions in respect of your iCoke Points™ account, please contact us.
16. Trade-Marks and Copyrights
All of the names, titles, logos, and designs on this Site identifying our products and brands, including any derivative and related names, titles, logos and designs, are trade-marks and the sole and exclusive property of Coca-Cola Ltd., its parent, affiliates, or its licensed bottlers. All other names, titles, logos and designs appearing on this Site are the property of their respective owners.
This Site may contain copyrighted material, trade-marks and other proprietary information, including, but not limited to, text, photographs, graphics, images, illustrations, audio, video and software (collectively, the "Material") and the entire contents of this Site also are protected by copyright as a collective work and/or compilation under the Canadian copyright laws, international conventions and other copyright laws. We own the copyright in the Material original to us and in our selection, coordination, arrangement and enhancement of the Material.
No Material may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our express written consent, except that you may, where possible, download one copy on any single computer for your personal, non-commercial home use only, provided that (i) you keep intact all copyright and other proprietary notices, (ii) you make no modifications to the Material, (iii) you do not use the Material in a manner that suggests an association with any of our products, services, or brands, and (iv) you agree that you do not acquire any ownership or other use rights by downloading any Material. The use of any Material on any other web site is prohibited.
18. Links to Other Internet Sites are Not Endorsement
19. Entire Agreement
21. Governing Law